TDCC FAQ

Frequently Asked Questions

  • When can I start?

The Tour kicks off on the 1st February 2022.

  • Does it cost anything?

It costs $10 to register for the event. You can combine your rego fee with a TDCC13 Tee ($25), or a TDCC Cycling Jersey ($50) - if you're keen to get the gear! 

  • When does the Tour finish?

You’ve got until the 4th of April to complete as many stores as you can. All tour dollar credit earned needs to be redeemed by this date. 

  • How many stores do I have to ride to?

You can ride to as little as one or as many as all 16. We have lots of levels to cater to all fitness levels. Even if you only ride to one store, if you register online and upload your tour Card before the 4th of April, you’ll be in the draw to win a bunch of spot prizes. Each store you ride to gets you 1 tour dollar credit. 

  • Where do I pick up a Tour card from?

You need to register through our online shop. From there you can either select Rego Day Pick Up where you can come and collect your tour card, or pay a bit more to get it shipped directly to you. 

  • What happens when I visit a store?

Once you’ve ridden to a store, hand your Tour card over to a staff member at the counter. They’ll sign off your visit by stamping your Tour card. Stamping your tour card earns you $1 of Coffee Culture credit which can be spent on food & drink to power your tour. 

  • Do I have to purchase anything to get my card stamped?

No! You don’t have to purchase anything in-store to get your card stamped. 

  • How do I get a Tour t-shirt / cycling Jersey?

Last year's Tour was huge, with close to 1000 riders visiting our stores. It was a big hit with cyclists and also delivered a big hit to our back pocket - OUCH! We've made the big call that we won't be giving out free jerseys and t-shirts for this year's tour BUT you can buy TDCC13 Tour gear at a great price when you register.

  • When will I receive my t-shirt / cycling jersey?

Register and place your order before the 20th December and we'll have it ready for you before the tour begins on the 1st February. We will place one last order mid-Feb for those that missed out on the first shipment. This shipment will be ready for distribution at the end of the Tour.  

 

  • How do Tour dollars work?

Every time you ride into a store and get your Tour card stamped you’ll earn $1 tour credit on your tour card. Let the staff know when you want to redeem your hard earned dollars and they'll cross off your card for you. A Tour dollar takes one dollar off your final bill.

Tour dollars CANNOT be loaded on to a Culturecard or gift card,

No change is given on a Tour dollar,  

Tour dollars can only be used until April 3rd, 2022. 

 

  • Can I ride to a store more than once to collect Tour dollars?

You can only collect a Tour dollar once at each store. Once you’ve got your Tour card stamped at a store you can’t ride back to the same store to collect another Tour dollar. Yes we are well aware there are ways you can cheat the system – but don’t ruin it for others. 

  • How do I win spot prizes?

There are a number of ways to win spot prizes throughout the tour.

• Register! 

• Keep an eye on our FB page. (they’ll be lots of competitions and ways to win) 

Upload your Tour card (whether you got one stamp or 16, uploading your card details before the 4th of April will get you in the draw to win some sweet prizes)

UPLOAD TOUR CARD

  •  What happens if I lose my card?

Unfortunately, we cannot replace stamps if you lose your card. You’ll need to start again. Make sure you keep your Tour card in a safe place so the dog can’t eat it or it won’t get thrown away by someone else.

  • Can I buy a Tour t-shirt or jersey?

All 2022 tour gear is available for purchase from our online shop . 

  • How do I know what t-shirt / cycling jersey size I am? 

There are measurements and sizing charts for both the Tough Nut T-Shirts and the Pro Elite Cycling Jerseys on our website. We encourage you to take accurate measurements if you're not sure rather than guessing to get the best fit. These cannot be exchanged. 

 

 

If you've got any other questions about this year's tour please email amanda@coffeeculture.co.nz